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How Innovify Collaborated with Relay on Accelerated MVP Delivery

Relay — Accelerated MVP Delivery & Product Enhancement

Case Study

Client Overview

Relay is a financial and accounting platform designed to help educational institutions manage budgets, simplify reporting, and streamline financial operations. The platform focuses on removing the complexity of school finance management through intuitive design and structured workflows. Relay required a dependable engineering partner to accelerate its MVP delivery without compromising product quality.

Client:
Relay
Country:
United Kingdom
Platforms:
Web / SaaS
Industry:
HealthTech / Financial Management (Ed-Finance)

Challenge

Zilch set an ambitious goal: launch a fully compliant digital wallet in just four months. Innovify was tasked with building the platform from the ground up, fast, secure, and ready for scale.

The project came with critical technical and compliance requirements:

  • PCI DSS certification and FCA approval, ensuring full regulatory compliance
  • Ultra-low latency transactions under 250 milliseconds, delivering a seamless user experience.
  • Successful integration of multiple third-party APIs, including GPS, Xero, and CashFlows

The solution is cloud-native, API-first, and built for scalability, enabling Zilch to launch confidently and expand across the UK market. With compliance-by-design and optimized architecture, the product is ready for rapid growth.

Relay needed to deliver its MVP within a strict timeline. The platform required UI/UX improvements, new feature development, removal of blockers, and rapid completion of CRs.

Traditional hiring cycles were too slow. Internal teams were stretched across multiple priorities, risking delays and fragmented delivery. A high‑velocity, fully accountable engineering team was essential.

The challenge was to accelerate development while maintaining product quality, strengthening the UI/UX, and ensuring smooth collaboration across requirements, design, and engineering.

Client Review

Zilch set an ambitious goal: launch a fully compliant digital wallet in just four months. Innovify was tasked with building the platform from the ground up, fast, secure, and ready for scale.

The project came with critical technical and compliance requirements:

  • PCI DSS certification and FCA approval, ensuring full regulatory compliance
  • Ultra-low latency transactions under 250 milliseconds, delivering a seamless user experience.
  • Successful integration of multiple third-party APIs, including GPS, Xero, and CashFlows

The solution is cloud-native, API-first, and built for scalability, enabling Zilch to launch confidently and expand across the UK market. With compliance-by-design and optimized architecture, the product is ready for rapid growth.

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Key Objectives

Deliver a fully functional digital wallet within four months

  • Speed up MVP delivery without sacrificing quality
  • Enhance UI/UX to improve user journeys
  • Remove technical blockers quickly
  • Manage and deliver client CRs efficiently
  • Establish a scalable, dedicated engineering team
  • Create clear roadmaps and defined delivery milestones

Solution

Innovify began with a comprehensive discovery workshop to define scope, align stakeholders, and anticipate technical challenges. A dedicated delivery team was assembled to ensure speed and precision throughout the build.

Innovify began with a comprehensive discovery workshop to define scope, align stakeholders, and anticipate technical challenges. A dedicated delivery team was assembled to ensure speed and precision throughout the build.

Innovify began with a comprehensive discovery workshop to define scope, align stakeholders, and anticipate technical challenges. A dedicated delivery team was assembled to ensure speed and precision throughout the build.

Innovify began with a comprehensive discovery workshop to define scope, align stakeholders, and anticipate technical challenges. A dedicated delivery team was assembled to ensure speed and precision throughout the build.

A fully dedicated, elastic tech team was deployed to take ownership of Relay’s engineering roadmap.

  • A vetted team of developers, UX specialists, product managers, DevOps engineers, and QA experts was assembled for end-to-end delivery
  • Rapid onboarding enabled the team to pick up existing tasks without slowing progress
  • UI/UX enhancements were executed to refine user journeys for financial reporting
  • CR processes were streamlined, enabling fast turnaround on new requirements
  • Roadmaps and milestones were defined to ensure predictable, transparent execution
  • Continuous QA ensured stability, reduced downtime, and maintained product quality

The team’s responsiveness and structured approach enabled significant acceleration in delivery, while also adding new features not originally included in the initial plan.

Technology Used

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Results

Zilch set an ambitious goal: launch a fully compliant digital wallet in just four months. Innovify was tasked with building the platform from the ground up, fast, secure, and ready for scale.

The project came with critical technical and compliance requirements:

  • PCI DSS certification and FCA approval, ensuring full regulatory compliance
  • Ultra-low latency transactions under 250 milliseconds, delivering a seamless user experience.
  • Successful integration of multiple third-party APIs, including GPS, Xero, and CashFlows

The solution is cloud-native, API-first, and built for scalability, enabling Zilch to launch confidently and expand across the UK market. With compliance-by-design and optimized architecture, the product is ready for rapid growth.

  • 2X faster MVP delivery, ahead of the allotted timeline
  • Enhanced UI/UX and improved product quality
  • Continuous QA support ensured low downtime
  • Elastic team model enabled scalable growth and rapid feature deployment
  • Strong client satisfaction through proactive communication and reliable delivery
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