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How Innovify Collaborated with ARMD on a Next‑Generation Insurtech Platform

ARMD — Smart Insurance & Digital Asset Protection Platform

Case Study

Client Overview

ARMD is a UK‑based InsurTech company focused on protecting tradespeople from tool theft, operational downtime, and financial disruption. The platform combines smart insurance, digital asset management, and real‑time tracking to safeguard the livelihoods of professionals who rely on their tools every day. ARMD’s ambition required a system engineered for trust, compliance, and instant access to critical data.

Client:
ARMD
Country:
UK
Platforms:
Web/IoT
Industry:
Insurance

Challenge

Zilch set an ambitious goal: launch a fully compliant digital wallet in just four months. Innovify was tasked with building the platform from the ground up, fast, secure, and ready for scale.

The project came with critical technical and compliance requirements:

  • PCI DSS certification and FCA approval, ensuring full regulatory compliance
  • Ultra-low latency transactions under 250 milliseconds, delivering a seamless user experience.
  • Successful integration of multiple third-party APIs, including GPS, Xero, and CashFlows

The solution is cloud-native, API-first, and built for scalability, enabling Zilch to launch confidently and expand across the UK market. With compliance-by-design and optimized architecture, the product is ready for rapid growth.

Tradespeople face tool theft rates far higher than the national average. Many rely on manual lists, paper receipts, or outdated spreadsheets to manage tool inventories. Claims processes are slow, documentation is incomplete, and insurers struggle to validate losses quickly.

ARMD set out to digitize this entire ecosystem, but the complexity was significant. A fully cloud‑native, API‑first Insurtech platform was required to manage assets, verify ownership, and accelerate claims—without compromising compliance or security.

The platform needed to integrate with insurers, payment providers, IoT hardware, and retail data sources. It had to offer real‑time accuracy, zero friction, and seamless onboarding for users who often have limited time for digital admin.

Key Objectives

Deliver a fully functional digital wallet within four months

  • Build a cloud-native Insurtech platform for tradespeople
  • Digitize tool inventories with instant verification of ownership
  • Enable automated, high-trust claims workflows
  • Integrate with insurers, underwriters, and payment partners
  • Implement secure data pipelines and compliance-ready architecture
  • Deliver a mobile-first experience for quick onboarding
  • Create a scalable foundation for ARMD’s insurance products and marketplace

Solution

Innovify began with a comprehensive discovery workshop to define scope, align stakeholders, and anticipate technical challenges. A dedicated delivery team was assembled to ensure speed and precision throughout the build.

Innovify began with a comprehensive discovery workshop to define scope, align stakeholders, and anticipate technical challenges. A dedicated delivery team was assembled to ensure speed and precision throughout the build.

Innovify began with a comprehensive discovery workshop to define scope, align stakeholders, and anticipate technical challenges. A dedicated delivery team was assembled to ensure speed and precision throughout the build.

Innovify began with a comprehensive discovery workshop to define scope, align stakeholders, and anticipate technical challenges. A dedicated delivery team was assembled to ensure speed and precision throughout the build.

  • A fully digital insurance and asset‑protection platform was engineered to streamline the entire lifecycle of tool ownership and claims.
  • A cloud‑native backend provided real‑time accuracy, secure data flows, and high availability. An API‑first architecture enabled ARMD to integrate insurance products, payment providers, and retail data sources without friction.
  • A mobile-first interface allowed users to scan, register, and manage tools instantly. Digital proofs of ownership were stored in secure data pipelines, creating a verifiable, tamper‑resistant record for future claims.
  • Automated claims workflows were introduced. When a theft occurred, users could submit digital evidence, select affected tools, and trigger insurer-side validation without paperwork. The system provided structured,
  • compliance‑ready data that reduced assessment time and improved claim approval speed.
  • A scalable microservices-based architecture made it possible to launch new features—risk scoring, asset tracking, tailored cover—without interrupting the platform. A CI/CD pipeline ensured rapid iteration and continuous improvement.

Technology Used

No items found.

Results

Zilch set an ambitious goal: launch a fully compliant digital wallet in just four months. Innovify was tasked with building the platform from the ground up, fast, secure, and ready for scale.

The project came with critical technical and compliance requirements:

  • PCI DSS certification and FCA approval, ensuring full regulatory compliance
  • Ultra-low latency transactions under 250 milliseconds, delivering a seamless user experience.
  • Successful integration of multiple third-party APIs, including GPS, Xero, and CashFlows

The solution is cloud-native, API-first, and built for scalability, enabling Zilch to launch confidently and expand across the UK market. With compliance-by-design and optimized architecture, the product is ready for rapid growth.

  • Digital tool inventories reduced friction during claims and improved accuracy
  • Automated workflows shortened claims timelines and increased user trust
  • API-first integrations enhanced insurer collaboration and data exchange
  • Mobile-first onboarding improved product adoption among tradespeople
  • Cloud-native architecture enabled fast scaling of insurance products and new service lines
  • ARMD gained a modern, defensible Insurtech infrastructure built for long-term growth
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