The Importance of Customer Service in Product Development

Innovify is a digital product development company for businesses & start-ups, necessitating the very best in modern product development and business transformation process by providing the power of disruptive technologies. Recently, GoodFirms interviewed our CEO and founder, Maulik Sailor. Maulik started his interview by quoting the notion behind the inception of Innovify, saying that through his experience, he located a gap in the market where smaller companies needed well-organized product distribution teams, which are not only active & energetic but can also scale fast.  Maulik mentioned our in-house expert team at the company by saying that our highly competent team at Innovify has helped fulfill the expectations of our customers and helped us stand out uniquely amongst the crowd on the online platform. Innovify manages the entire product life-cycle across the platform of internet-enabled smart tools, including web and mobile.

Maulik shared the timeline of Innovify, starting with the BBC as our first client of Innovify in its initial stage after the inception. Slowly and gradually, we expanded our services into the US market in 2017. In 2012, we incubated our first startup. Maulik proved our success by explaining the many awards that we have won for our work specifically, and awards our clients have one because of our designs.  We also received the Make In India Award of excellence in 2015. With this, he added that our in-house expert team of Innovify is divided into distinct divisions like Innovation team, Sales team, Marketing & business development team, and a team for delivery and support which empowers our clients by catering them with different IT services to boost business profits.

Here at Innovify, we like to deliver end-to-end solutions related to IT and mobile app services to various verticals like FinTech, PropTech, Retail, eCommerce, and Media & Publishing. Besides this, Maulik described to Goodfirms the flourishing services which are managed by fully dedicated functional teams inclusive of Scrum Masters, Business analyst, Architects, developers, testers, and DevOps. With a mix of Waterfall and Agile methods, we are able to deliver quality services at an accelerated pace, enabling our team to work on changes and feedback to be incorporated during the development period.

Maulik also mentioned our IT services rendered by the company after thorough analysis and understanding the specifications given by the user in order to plan & execute a digital strategy which fits our client’s businesses.

Innovify has different experts at various levels to meet the client’s requirement and whose main aim is to gain both – long & short-term result. Innovify bifurcates its IT services into three categories; Strategies Consulting, Marketing and Consulting, and Technology consulting with which the experts can find the best possible solutions to maximize the user’s business achievement. Thus, by using these several tactics, we have carved a niche to lead as one of the best IT service providers in London amongst the enlisted ones at GoodFirms.

While talking about our mobile app services, Maulik was delighted to share that Innovify was a thriving and award-winning mobile app development firm. Our team works closely with the clients to understand their concepts and turn them into realities enabling the clients to achieve the maximum ROI and to get recognized on the online portal. Our in-house mobile app developers are skilled in cross-platform app development including Xamarin app development, PhoneGap app development, Cross-platform app-enhancement, testing, support, and maintenance. Innovify’s expert developers also cater to clients with native apps and web apps.

Our skillful web-developers are proving their potential and abilities during the process of developing mobile apps, and will soon enable the us to lead amongst top mobile app developers in India listed at GoodFirms. The reviews at GoodFirms proves the quality service offering rendered by the Innovify in this particular category.

The company delivers end-to-end solutions related to IT and mobile app services to various verticals like FinTech, PropTech, Retail, eCommerce, and Media & Publishing. Besides this, Mr. Maulik debriefs about the flourishing services which are managed by fully dedicated functional teams inclusive of Scrum Masters, Business analyst, Architects, developers, testers, and DevOps. With a mix of Waterfall and Agile methods, Innovify is able to deliver quality services at an accelerated pace, enabling the team to work on changes and feedback to be incorporated during the development period.

Mr. Maulik mentions about the IT services rendered by the company after thorough analysis and understanding the specifications given by the user in order to plan & execute a digital strategy which fits the client’s businesses.

The company has different experts at various levels to meet the client’s requirement and whose main aim is to gain both – long & short term result. Innovify bifurcates its IT services into three categories, i.e., Strategies Consulting, Marketing and consulting, and Technology consulting with which the experts can find the best possible solutions to maximize the user’s business achievement. Thus, by using these several tactics, Innovify has carved a niche to lead as one of the best IT service providers in London amongst the enlisted ones at GoodFirms.

While talking about mobile app services, the CEO of Innovify was delighted to share that the company was a thriving and award-winning mobile app development firm. The team at the company works closely with the clients to understand the concept and turn it into realities enabling the clients to achieve the maximum ROI and to get recognized on the online portal. The in-house mobile app developers are skilled in cross-platform app development inclusive of Xamarin app development, PhoneGap app development, Cross-platform app-enhancement, testing, support, and maintenance. The expert developers at Innovify also cater to clients with native apps and web apps. The way the web developers are showing their skills and potentialities during the development process of mobile apps will soon enable the company to lead amongst top mobile app developers in India listed at GoodFirms. The reviews at GoodFirms proves the quality service offering rendered by the company in this particular category.