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Sidedoor: Turning an Offline Survey Model into a Scalable Two-Sided Property Marketplace

Sidedoor connects property buyers with professional surveyors. Innovify designed and developed the complete platform, turning an offline model into a scalable two-sided marketplace with a user-centred experience and a modular architecture built for early traction and long-term growth.
Case Study

Client Overview

Sidedoor is a property marketplace connecting property buyers and professional surveyors. Innovify designed and developed the complete solution: a scalable two-sided marketplace with a user-centred experience and a modular architecture that supports easy discovery and long-term growth.

Client:
Sidedoor
Country:
United Kingdom
Platforms:
Web
Industry:
Property Marketplace

Challenge

Sidedoor needed to launch a differentiated two-sided property marketplace while addressing scale, usability and demand on both sides.

It had to turn an offline property survey model into a scalable digital platform connecting property buyers and surveyors. The core challenges included:

  • Creating a seamless UX for two distinct user groups
  • Building a marketplace that balances demand and supply
  • Standing out in a crowded property portal landscape
  • Allowing for future service expansion
  • Delivering quickly on a robust, modular foundation

Sidedoor needed an experienced product and engineering team to design the marketplace experience, build the platform end to end, and create a clear value proposition for both sides of the ecosystem.

Client Review

Innovify understood the nuances of building a two‑sided marketplace in a highly regulated sector. Their ability to simplify complexity and deliver a seamless conveyancing experience made them a critical partner in Sidedoor’s early journey.

Charles Thackray, Founder, Sidedoor
Charles Thackray, Founder, Sidedoor

Key Objectives

The aim was a scalable, differentiated two-sided property marketplace with strong adoption and room to grow.

  • Launch a production-ready property marketplace platform
  • Enable smooth interaction between property buyers and surveyors
  • Design a user-centred experience for both sides
  • Build a modular architecture that supports scaling and expansion
  • Deliver reliable performance across user journeys and workflows
  • Establish a strong foundation for continuous product evolution

Solution

Innovify designed and built a scalable two-sided marketplace with a focus on experience, balance and growth.

  • Product and Marketplace Engineering
    Innovify designed and developed the full Sidedoor platform, turning the business vision into a production-ready two-sided marketplace for buyers and surveyors.
  • UX-Led Marketplace Experience
    A user-centred experience simplified discovery, improved engagement and guided both user groups through intuitive journeys.
  • Modular and Scalable Architecture
    A modular architecture supports scaling, feature expansion and changing marketplace dynamics.
  • Marketplace Dynamics and Dual Demand
    Core marketplace logic balances supply and demand, creating value for both buyers and surveyors and helping drive early traction.
  • Operational and Growth Readiness
    The platform was delivered with a strong foundation for continuous iteration, enabling faster releases, better performance and long-term scalability.

Technology Used

No items found.

Results

Sidedoor launched a production-ready two-sided property marketplace with early traction and a scalable foundation.

The engagement delivered a fully deployed platform with seamless journeys for both property buyers and surveyors. Core workflows, marketplace logic and platform architecture were ready for real-world use and growth.

The solution also gave Sidedoor a strong technical and product foundation: a marketplace designed to scale efficiently and extend to future services.

Planning a marketplace of your own, or want to add AI-native capabilities to one? Explore our AI & ML Development services or talk to our team.

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