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“At Nexilo, we believe every business deserves the power of AI—whether you're just starting or scaling fast. My team and I are here to support your vision and help you move forward with confidence.”
Challenge
- PCI DSS certification and FCA approval, ensuring full regulatory compliance
- Ultra-low latency transactions under 250 milliseconds, delivering a seamless user experience.
- Successful integration of multiple third-party APIs, including GPS, Xero, and CashFlows
Transformed a queue-busting food ordering app into a scalable omni-channel marketplace while improving UX and handling peak demand.
Instantt needed to evolve beyond its initial success into a high-performance platform capable of supporting growth across web and mobile. The core challenges included:
- Scaling the platform to support peak lunch-hour demand
- Redesigning UX based on real user behavior insights
- Ensuring seamless ordering, payment, and pickup journeys
- Expanding from a single-use app to an omni-channel marketplace
- Continuously validating features through lean product iterations
Instantt required a product and technology partner that could refine the customer experience, scale performance, and build a future-ready marketplace platform designed for sustained growth.
Key Objectives
To build a scalable omni-channel food ordering platform that improves user experience, performance, and growth.
- Launch a production-ready food ordering and retail marketplace
- Enable seamless ordering, payment, and pickup experiences
- Optimize UX using real user behaviour insights
- Ensure platform reliability during peak demand periods
- Support multi-channel access across web and mobile
- Establish a scalable foundation for continuous product evolution
Solution
An AI-powered compliance automation platform was designed and deployed to improve speed, accuracy, and scalability.
- AI-Powered Data Extraction
AI systems were implemented to automatically extract and process regulatory data from 50+ EU government sources, eliminating manual research bottlenecks. - Automated Compliance Workflows
End-to-end automation was built for tracking, summarizing, and delivering regulatory updates, significantly accelerating report generation. - Scalable Data and Platform Architecture
A robust, scalable architecture was implemented to enable consistent performance, real-time data processing, and the ability to handle increasing data volumes. - Accuracy and Consistency by Design
AI-driven standardization was applied to ensure consistent, high-quality outputs, improving reliability and reducing human error. - Operational Efficiency and Delivery Readiness
Integrated workflows and tracking tools were deployed to enable faster turnaround times, smoother operations, and a foundation for continuous scaling and improvement.
Results
- PCI DSS certification and FCA approval, ensuring full regulatory compliance
- Ultra-low latency transactions under 250 milliseconds, delivering a seamless user experience.
- Successful integration of multiple third-party APIs, including GPS, Xero, and CashFlows
Regulatory compliance was automated, and faster, more accurate updates were delivered at scale.
A fully deployed AI-powered compliance platform was established, with regulatory tracking and report generation automated across 50+ EU sources, resulting in reduced manual effort and improved operational efficiency.
A scalable, data-driven foundation was created to support long-term growth, enabling faster report turnaround, improved accuracy and consistency, and stronger client retention through reliable, real-time compliance insights.
